Chris Woodroofe, the managing director of Manchester Airport, has defended the airport's expansion plans in response to criticisms regarding its facilities. Despite being ranked the worst airport in the UK for the third consecutive year by Which? based on customer surveys, Woodroofe highlighted that 80% of passengers reported positive experiences. The airport, currently serving 30 million passengers annually, aims to double this figure by 2050 through a £1.3bn investment in infrastructure. Woodroofe addressed comparisons with other regional airports, stating that Manchester Airport's scale and direct flight offerings make it unique. Plans include upgrades to Terminal 2 and future improvements to Terminal 3, with an emphasis on enhancing passenger experience and security processes. Regarding environmental concerns, Woodroofe emphasized the airport's commitment to achieving net-zero operations by 2038. He highlighted the use of sustainable aviation fuel and advancements in technology that could lead to the introduction of hydrogen aircraft by 2040. The airport's efforts to reduce its carbon footprint align with broader industry goals for sustainable aviation. Woodroofe expressed confidence in the feasibility of achieving net-zero emissions by 2050, emphasizing the importance of continuous innovation and collaboration within the aviation sector.